Bar's Response to Crazy NYE Complaint Goes Viral

Patron ranted about delays after someone had a heart attack
By John Johnson,  Newser Staff
Posted Jan 4, 2016 10:00 AM CST
Bar's Response to Crazy Complaint Goes Viral

If you keep running across online references to an Indianapolis bar named Kilroy's, there's a New Year's Eve story—and a gone-viral social media exchange—behind it. It seems a 70-year-old woman suffered a heart attack in the bar that night, and the resulting delay in service didn't sit well with another customer, reports WTHR. In a Facebook post (since deleted), the customer ranted that she'll never go back "after the way we were treated when we spent $700+ and having our meal ruined by watching a dead person being wheeled out from an overdose." She was trying to resolve a problem with the bill when a manager told the group that "someone dying was more important," she wrote. Also: "I guess allowing a Junkie in the building to overdose on your property is more important then paying customers who are spending a lot of money!!"

All of which prompted manager Chris Burton to say good riddance. "I completely understand why you think being intoxicated [expletive]s that didn't understand (your) bill should take priority over a human life," he wrote in his reply post. (The bar's Facebook page is down.) "I'm glad to hear you won't be coming back to Kilroy's because we wouldn't want anyone as cold hearted and nasty as you returning." The exchange got picked up by the Bitchy Waiter blog, notes the Indianapolis Star, and has since gotten huge attention. The bar is now asking people to ease up on the hateful messages to the woman (and those who share her name) and is instead directing people to a GoFundMe page for the customer who had the heart attack. She survived, and, no, she's not a junkie. (Read more Indianapolis stories.)

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