A 64-year-old New York widow just wanted some fried chicken; now she's hoping for a family-size bucket of extra-crispy justice with a side of mashed vindication. The New York Post reports Anna Wurtzburger is suing KFC for false advertising after she bought a $20 bucket of chicken last summer only to find it half full. Her lawsuit states that the commercial for the $20 Fill-Up shows "an overflowing bucket of chicken," according to Fortune. “I came home and said, ‘Where’s the chicken?’ I thought I was going to have a couple of meals,” Wurtzburger tells the Post. Wurtzburger is living off Social Security and was splurging on KFC as a treat.
KFC says its menu clearly states the $20 Fill-Up comes with eight pieces, and that's exactly what Wurtzburger got. It explained to her that it has to show the bucket overflowing so viewers can see the chicken. “If you want the public to look at your chicken, put it in a dish,” she retorts. Wurtzburger also takes issue with the ad's claim that the eight-piece Fill-Up can feed a family of four. "They’re small pieces," she says. KFC offered the dissatisfied Wurtzburger $70 in coupons, but she turned them down, CBS New York reports. She's now suing KFC for $20 million. “It’s the principle of the matter,” she says. “Sometimes you gotta hit people where they feel the hurt." KFC calls Wurtzburger's lawsuit "meritless." (A judge dismissed a lawsuit against Starbucks over something even "young children" can understand.)