Taylor Swift didn't blame anyone by name Friday in expressing frustration and anger about the disastrous handling of ticket sales for her 2023 tour, but that "outside entity" she refers to would be Ticketmaster. The company called off the general sale of Swift tickets scheduled for Friday after it was overwhelmed by the presale earlier in the week. "I'm not going to make excuses for anyone because we asked them multiple times if they could handle this kind of demand and we were assured they could," the singer wrote Friday in her Instagram story, NBC News reports.
"It's really difficult for me to trust an outside entity with these relationships and loyalties," the star wrote, "and excruciating for me to just watch mistakes happen with no recourse." Ticketmaster has blamed "bot attacks" for the presale problems, which included fans waiting for hours to find tickets, sometimes only to receive an error message when they tried to pay for them, per Yahoo News. Ticketmaster said more than 3.5 million people registered for the presale, the most ever. Swift posted that it was "truly amazing" that 2.4 million people have been able to buy tickets so far. "But it really pisses me off that a lot of them feel like they went through several bear attacks to get them," she said. (More Taylor Swift stories.)
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