Tech-Savvy Travelers Rebook Flights Via Twitter

It beats waiting in line
By John Johnson,  Newser Staff
Posted Dec 30, 2010 2:30 PM CST
Tech-Savvy Travelers Rebook Flights Via Twitter
Air travelers wait in line to find out the status of their flights at John F. Kennedy International Airport in New York, Monday, Dec. 27, 2010.   (AP Photo/Seth Wenig)

An extra twist of the knife for the poor souls waiting in line for ticket agents to rebook flights: Some of their fellow travelers got it done with a tweet. Delta, for instance, has had several employees focused mainly on handling direct-message Twitter requests from tech-savvy passengers since the East Coast blizzard struck, reports the New York Times.

“It was a much, much better way to deal with this situation,” says one woman who used her iPhone to rearrange her flight plans. “It was just the perfect example of this crazy, fast-forward techno world.” The number of passengers taking advantage remains relatively small, and airlines generally still prefer talking in person or by phone, but a few more blizzards could change that. (More Twitter stories.)

Get the news faster.
Tap to install our app.
X
Install the Newser News app
in two easy steps:
1. Tap in your navigation bar.
2. Tap to Add to Home Screen.

X