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Ticketmaster Customers Won't Love This News

Data breaches and scalpers reverse-engineering ticket resale barcodes are making headlines

(Newser) - If you're a Ticketmaster customer, you may have a concerning email waiting for you. Customers in the US, Canada, and Mexico have received a cautionary message from Ticketmaster to "be vigilant and take steps to protect against identity theft and fraud"—including by keeping close tabs on...

Hackers: We Stole Data on 560M Ticketmaster Customers

Hacking group ShinyHunters offers to sell data for $500K

(Newser) - Ticketmaster's bad month appears to be getting worse. A well-known hacking group claims to have stolen information on 560 million customers, Quartz reports. In a post on a hacking forum, the group, ShinyHunters, offered to sell the 1.3 terabytes of data for a "one-time price" of $500,...

DOJ: 'It Is Time to Break Up Live Nation-Ticketmaster'

Feds file sweeping antitrust lawsuit

(Newser) - The Justice Department filed a sweeping antitrust lawsuit against Ticketmaster and parent company Live Nation Entertainment on Thursday, accusing them of running an illegal monopoly over live events in America—squelching competition and driving up prices for fans. The lawsuit, filed in federal court in Manhattan, was being brought with...

Report: DOJ Taking a Hard Look at Ticketmaster's Parent

Live Nation will likely face federal antitrust suit over its dominance of live events market

(Newser) - The antitrust accusations against Ticketmaster parent company Live Nation are about to hit the fan. According to the Wall Street Journal , the Justice Department plans to file an antitrust lawsuit against the company within weeks. Live Nation has been accused of controlling the ticketing and live event venues market, a...

Ticketmaster Sells 'No View' Beyoncé Seats

But some fans are happy with the view from 'listening seats'

(Newser) - After wowing legions of fans in Europe and Canada, Beyoncé is now on the US leg of her Renaissance World Tour—and some fans are so desperate to see her that they're buying "listening only" seats. Axios reports that Ticketmaster has been "quietly" selling tickets for "...

Biden Strikes Agreement With Ticket Agencies to Show Fees

Live Nation, Ticketmaster to display charges to consumers up front

(Newser) - Joined by executives of ticket agencies, President Biden announced Thursday that the companies have agreed to discontinue the practice of adding unexpected fees at the end of customers' online orders. Pressure for the change intensified last year when people shopping for Taylor Swift tickets on Ticketmaster faced skyrocketing prices, long...

Robert Smith Prevails in Fight With Ticketmaster

Fans charged 'unduly high' fees will get refunds of up to $10 per ticket

(Newser) - When Robert Smith speaks, Ticketmaster apparently listens. The Cure frontman, who said in an all-caps series of tweets Wednesday that he was "SICKENED" by the high fees tacked onto tickets for the band's 2023 US and Canada dates, announced Thursday that fans would be getting some money back,...

Senators Grill Ticketmaster, Flex Taylor Swift Knowledge
Ticketmaster Apologizes,
Senators Sound Skeptical
the rundown

Ticketmaster Apologizes, Senators Sound Skeptical

Head of parent company Live Nation testifies at Senate hearing

(Newser) - The parent company of Ticketmaster was grilled Tuesday by senators over its stranglehold of the industry and the debacle over the sale of Taylor Swift tickets . The big question now is whether anything will change. Some highlights:
  • The bots: Joe Berchtold, head of parent company Live Nation, apologized for the

Singer Zach Bryan Goes Hard After Ticketmaster

Country star names ticket behemoth in new album title, slams unfair ticket prices for concerts

(Newser) - The chorus against Ticketmaster's contentious concert pricing practices is growing, numbering among them Zach Bryan and friends. The country music artist dropped a live album, All My Homies Hate Ticketmaster, on Sunday. With it came a statement posted to social media in which he decried "a massive issue...

Fans Rage Against Ticketmaster After Bad Bunny Concert Fiasco

Ticketholders with real tickets were turned away from Mexico City show due to influx of fake tickets

(Newser) - Bad Bunny, the Puerto Rican rapper and singer known for such hits as "Moscow Mule" and "I Like It," performed in Mexico City on Friday and Saturday night, the final shows on his World's Hottest Tour across North America and Latin America, and he was filled...

Swifties Lawyering Up Against Ticketmaster

Taylor Swift fans join lawsuit after ticketing debacle

(Newser) - Ticketmaster may face more trouble over the debacle it made of its attempt to sell Taylor Swift concert tickets. Fans of the singer—self-anointed Swifties—have filed a lawsuit against the company and parent LiveNation alleging "fraud, price-fixing, and antitrust violations,” reports Pitchfork . The suit further alleges that...

Taylor Swift Vents About Ticket Sale Disaster

Celeb says she won't 'make excuses for anyone'

(Newser) - Taylor Swift didn't blame anyone by name Friday in expressing frustration and anger about the disastrous handling of ticket sales for her 2023 tour, but that "outside entity" she refers to would be Ticketmaster. The company called off the general sale of Swift tickets scheduled for Friday after...

Taylor Swift Fans Urged to 'Finish the Job' Pearl Jam Started

Grunge band went to war with Ticketmaster in 1994

(Newser) - Fans are urging Taylor Swift and Pearl Jam to work together—and they're not talking about an album of Swift-Eddie Vedder duets. The Ticketmaster Taylor Swift debacle this week has brought back memories of the grunge band's battle against the company nearly 30 years ago, Fox reports. In...

Taylor Swift Fans Irate at Incompetent Ticketmaster
Taylor Swift
Ticket Sale

Ticketmaster Suspends Taylor Swift Ticket Sale

Public offering was scheduled for Friday, days after chaotic presale

(Newser) - The mess that is the Ticketmaster selling of tickets for Taylor Swift's next tour has been paused: The vendor called off the general sale scheduled for Friday. In a tweet Thursday afternoon, Variety reports, Ticketmaster blamed "extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory" for...

Tennessee AG Isn't Shaking Off Ticketmaster's Swift Debacle

Jonathan Skrmetti looking into consumer complaints on Ticketmaster sales for singer's tour

(Newser) - The Ticketmaster fumble on Tuesday during sales for Taylor Swift's Eras Tour wasn't just an annoyance for fans—it was a bungle that's caught the attention of Tennessee's attorney general. At a Wednesday video news conference, AG Jonathan Skrmetti announced that, due to multiple consumer complaints...

Amid Outcry, Springsteen Manager Defends Ticket Prices

'In pricing tickets for this tour, we looked carefully at what our peers have been doing'

(Newser) - While there's been no comment from the Boss himself, Bruce Springsteen's manager has addressed outrage over ticket prices for Springsteen's 2023 tour. After tickets went on sale for some dates last week, Ticketmaster price for some seats rose to thousands of dollars because of its "dynamic...

Price of Springsteen Tickets Causes an Uproar

Ticketmaster offered some for more than $4K

(Newser) - Bruce Springsteen is famous for his songs about working Americans—but when tickets for his eagerly awaited 2023 tour went on sale recently, fans were dismayed to see prices beyond the reach of most Americans who aren't working as hedge fund CEOs. The price of some floor seats rose...

Ticketmaster Has Idea on How to Restart Concerts

Vetting of vaccinated or negative status could be linked to digital ticket

(Newser) - In the 2011 movie Contagion, wristbands were used to identify vaccinated people during a pandemic. Ticketmaster's plan is a little more complicated, but with Pfizer's coronavirus vaccine candidate showing promising results, the company hopes it will get fans back to concerts and sporting events at some point next...

Ticket Holders May Not Be Getting Refunds

Customers furious over Ticketmaster, StubHub policies

(Newser) - You might not be getting a refund for tickets purchased for a live show this year. Amid the coronavirus pandemic, Digital Music News reports Ticketmaster has changed its policy so as to not offer refunds for events that are postponed or rescheduled—and there are thousands, from sporting events to...

Taylor Swift's Ticketmaster Scheme Is a 'Scam'
Taylor Swift's Ticketmaster
Scheme Is a 'Scam'

Taylor Swift's Ticketmaster Scheme Is a 'Scam'

Critics are calling it 'pay-to-play,' 'almost a Ponzi scheme'

(Newser) - Taylor Swift and Ticketmaster have teamed up to help ensure tickets to her upcoming tour go to her biggest fans, not scalpers. That's so nice, right? Wrong. The complicated process, which utilizes Ticketmaster's new Verified Fan service, asks fans to buy Swift merch or promote her music on...

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